User Support Page - Sky Ball: The Orion
Welcome to the user support page for the "Sky Ball: The Orion" application, developed by XPLOIT FZE. We are committed to transparency and giving you control over your data.
Data Collection Overview
Our application does not require registration and does not collect personal information like email addresses or names. We automatically collect only non-personal data to improve app performance and user experience, including:
- Device type and operating system version
- IP address (anonymized)
- Usage statistics and crash reports
How to Control Your Data
1. Stop All Data Collection
- Uninstall the application using your device's standard uninstall process
2. Request Data DeletionSince we don't store user-provided personal data, most automatically collected information is managed by our third-party providers.
Data Retention InformationAutomatically collected information is typically retained for up to 24 months by our service providers, after which it may be stored in aggregated form.
Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access your personal data
- Request rectification or deletion
- Restrict or object to processing
- Data portability
To exercise these rights, contact us at hello@xploit.games. We will respond within a reasonable timeframe.
Third-Party Services
Our app uses these essential services:
- Google Play Services
- Unity
- Apple App Store services
Each maintains its own privacy policy, and we are not responsible for their data practices.
Children's Privacy
Our application does not knowingly collect information from children under 13 years of age.
Contact Information
For any questions about your data or privacy:
- Email: hello@xploit.games
- We typically respond within 5-7 business days
Note on Data ProcessingYour data may be transferred to and processed in countries outside your jurisdiction, including the United States, where data protection laws may differ.
Thank you for using our application. We are committed to protecting your privacy and handling your data responsibly.